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Effective Date of Current Policy:
February 1st, 2008
Privacy
Policy
VirtualSokoni,
Inc. (“VirtualSokoni,” “we,” “us”)
shares your concerns about the protection of your personal information
online. This Privacy Policy (“Policy”) describes our practices
regarding the collection and use of information through our website,
located at www.VirtualSokoni.com (the “Site”). By using the
Site or obtaining any product or service through this Site, you agree
the collection of use of information as set forth in this Policy. If
you do not agree to this Policy, please do not use the Site.
We may
from time to time update this Policy. We will notify you of changes
to the Policy by posting the updated Policy on this page. We ask that
you bookmark and periodically review this page to ensure continuing
familiarity with the most current version of the Policy. You can determine
when this Policy was last revised by checking the “Effective
Date of Current Policy” legend at the top of the Policy.
What
Information is Collected
VirtualSokoni collects two types
of information during your visits to our Site.
First,
we collect non-personally identifiable information. When visitors come
to our Site, we collect and aggregate information indicating, among
other things, which pages of the Site were visited, the order in which
they were visited and which links were “clicked.” Collecting
such information involves logging the IP addresses, operating system
and browser software used by each visitor to the Site. Although such
information is not personally identifiable, it may be possible to determine
from an IP address a visitor’s Internet Service Provider and the
geographic location of the visitor’s point of connectivity.
Second, we collect personally
identifiable information. In general, our Site uses an order form that
requires you to provide us with personally identifiable information
(such as your name, email address, physical address, telephone number,
and credit card number). This information is not held on our private servers
but handled by the payment processing companies which have appropraite
security services. One such comapny is PayPal.
Further, where you use the Site to purchase a product or
service as a gift or use our gift reminder service, we will collect from
you personally identifiable information regarding the gift recipient
or potential gift recipient.
How
We Use Collected Information
Please take some time to familiarize
yourself with the different ways that VirtualSokoni uses the information
that we gather. Keep in mind that, while we encourage all third parties
involved in running our business to adhere to our policies regarding
the privacy of our visitors and to otherwise handle personally identifiable
information in a responsible manner, we cannot and do not assume any
responsibility for any actions or omissions of third parties, including
the manner in which they use information received either from VirtualSokoni
or independently. You may read the privacy policies of our partners on
their respective sites via their service logos on our site.
Non-personally identifiable
information
VirtualSokoni uses non-personally identifiable
information, such as your IP address and the pages that you visit on
our Site, to help diagnose problems with servers and to administer
our Site and improve Site-related services and features. Your IP address
and other non-personally identifiable information also may be used
to gather broad demographic information and to recognize customer traffic
patterns and Site usage trends. This information aids us in merchandising
and in developing the design and layout of the Site.
We also may share aggregated statistical data and other
non-personally identifiable information with our current and potential
business partners, and with our service providers.
Personally identifiable
information
VirtualSokoni uses personally identifiable information
collected from you to complete transactions initiated by you (such as
the sale and delivery of products and services). Your personally identifiable
information is also used to get in touch with you when necessary. We
may also use personally identifiable information to contact you to make
sure you are satisfied with our goods and services or to find out how
we can serve you better. Further, we may use personally identifiable
information to conduct in-depth marketing research regarding our customers
and potential customers. Financial information (credit card numbers,
credit card expiration dates, billing address, and so forth) is used
to bill you for products and services, but not retained by us.
You may, from time to time,
receive information from us regarding new features, new products and
services and special offers we think you'll find valuable. Also, while
we won't share your email address with other companies, if you'd like
to opt out of receiving future mailings from VirtualSokoni, please follow
the procedure outlined in the Choice/Opt-out section below.
VirtualSokoni
also may use your personally identifiable information to “pre-populate” forms
that are used by the Site to facilitate your transactions with us.
Other types of use by us of personally identifiable information
are discussed below.
Gift Recipients
As
noted above, we collect personally identifiable information regarding
gift recipients and people to whom you may wish to give gifts in the
future. This is done in order to accommodate proper gift delivery to
such recipients and remind you of upcoming gift-giving occasions. We
do not sell or rent any personally identifiable information that you
provide to us regarding such persons, but gift recipients may, from time
to time, receive offers from us regarding new features, new products
and services and special offers we think they will find of interest.
Also we may send marketing offers to gift recipients on behalf of ourselves
and our business partners. In connection with such offers, we allow gift
recipients to opt out of receiving future marketing-related mailings
from us.
Service Providers
We
work with third parties who provide services, including but not limited
to website hosting, order processing and fulfillment, credit card clearance,
e-commerce affiliation, data analysis, emailing and other services of
an administrative nature. Personally identifiable information, including
financial information, is shared with such third parties for the purpose
of providing such services.
Further,
we may use selected reputable third parties for marketing, targeting
and analysis purposes. Some of these third parties may be given access
to some, or all, of the information that you provide to us and may
use cookies or other tracking technologies in connection with providing
their services. To the extent that we provide your personally identifiable
information to such third parties, we seek to restrict their ability
to use such information for their own marketing purposes; however,
we cannot be responsible for the privacy policies or practices of such
third parties. One of these service providers is Yahoo!; if you would
like to know more about Yahoo’s privacy practices, please go
to: http://privacy.yahoo.com/privacy/us/.
Sale of
Our Company
As a natural consequence of the development of
our company, we could be sold to another company. In the event that
we are acquired by another company or a significant portion of our
assets is sold to another company, all of the customer information
including both financial records and consumer information that we have
collected may be transferred to the new company.
Choice/
Opt-out
We do not disclose an individual
customer's personally identifiable information to third parties for third-party
direct marketing purposes if we have received and processed a request
from that customer not to have his or her personal information shared
for this purpose. You may submit this type of opt-out request by email
to service@VirtualSokoni.com or
to the following mailing address: Customer Service, VirtualSokoni, Inc.,
26895 Aliso Creek Road, Suite B188, Aliso Viejo, CA 92656. In addition,
we also allow you to decide whether you want to receive further marketing
information from us. If you do not want VirtualSokoni to send to you
announcements or special offers by email, please email us at remove@VirtualSokoni.com with "Remove" in
the subject line. If you’d like to be removed from our catalog
and postal mailing lists, please send your request to the following address:
Customer Service, VirtualSokoni, Inc., 26895 Aliso Creek Road, Suite
B188, Aliso Viejo, CA 92656. Please allow up to two weeks for your request
to be processed.
Online
Surveys
VirtualSokoni sometimes administers online surveys
in connection with the Site in which we ask you for demographic information
and opinions. We do not ask you for personally identifiable information
as part of a survey. We use the collected survey data on an aggregated
basis to better understand the needs of all of our customers.
Certain
Non-Marketing Use
VirtualSokoni may send to you periodic announcements
regarding status updates, service changes concerning the Site and other
administrative matters.
Subject to applicable law, we
reserve the right to release information concerning any Site visitor
where such visitor is believed to be in violation of his or her obligations
to us, is partaking (or is suspected of partaking) in any illegal activity,
in response to civil subpoenas and discovery requests, to protect the
interests of VirtualSokoni, our customers or others, and as otherwise
permitted or required by law.
Third
Party Websites
Emails
from VirtualSokoni or its business partners, and the Site itself, may
contain links to other Internet websites, including sites that may
or may not be owned or operated by VirtualSokoni. Unless otherwise
explicitly stated, we are not responsible for the privacy practices
or the content of such websites, including such sites’ use of
any information (such as IP number, browser type or operating system)
collected when email recipients or Site visitors click through links
to those sites. If you visit such websites, we encourage you to become
familiar with the privacy practices of the sites.
How
Your Information Is Stored
VirtualSokoni seeks to use reasonable
security measures to help protect against the loss, misuse and alteration
of personally identifiable information that is under our control. Unfortunately,
no security system, or system of transmitting data over the Internet,
can be guaranteed to be 100% secure. As a result of the foregoing,
while we seek to protect your personally identifiable information,
we cannot guarantee the security of our servers, the means by which
information is transmitted between your computer and servers utilized
for VirtualSokoni's services, or any information provided to us or
to any third party through or in connection with the Site. You provide
all such information at your own risk.
How
To Update Your Information
When applicable,
if you have signed up for an account with VirtualSokoni, you may update
your mailing address, email address, name changes or telephone number
by visiting our Site at www.VirtualSokoni.com and clicking on “my
account” at
the top of the page. This will take you to our Customer Service page,
where you can log into your account to review and update your personal
information. Alternately, you may send an email with an update request
to service@VirtualSokoni.com with "Update" in
the subject line.
Contacting
VirtualSokoni
If you have any questions about this Policy,
the data collection and usage practices of this Site, or your dealings
with this Site, or if you wish to report a violation of this Policy,
please contact:
Customer Service
VirtualSokoni, Inc.
26895 Aliso Creek Road, Suite B188
Aliso Viejo, CA 92658
service@VirtualSokoni.com
Quality
Customer Service
VirtualSokoni
is committed to quality customer experience. We are constantly reviewing
your feedback to improve and enhance your shopping experience. You
can tell us what you think by sending us an email at service@VirtualSokoni.com.
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